Important Notes:

• Tours and tickets are subjected to availability and are not confirmed until a second confirmation email is received. In the event if the date selected is not available, alternative arrangements will be communicated via email.
• The tour may disembark at a different location from the initial meeting point. For disembarkation, please enquire with the tour guide on the day of tour.
• There will be no refunds even if included items are not utilised by the visitor.
• In circumstances that the tour is cancelled due to bad weather conditions, customers will be notified by the tour operator.
• Booking is required to be made 7 days prior the tour departure date.
• In the event of late comers/no shows, it would be considered cancellation and no refund will be given.
• Travel Recommends reserves the right to adjust the prices based on current exchange rates without prior notice.

About the Tour:

• Items not included are personal expenses during the tour (telephone, laundry, beverages etc.)
• Travel Recommends and the tour operator will not be responsible for any accidents, loss of property or damaged caused by individual negligence.
• The e-voucher cannot be exchanged for cash or used on more than one occasion.
• The value of the e-voucher is in local currency.
• Any alteration(s) on the e-voucher will not be accepted by Travel Recommends and the appointed merchant.
• Tour routes and schedule may be delayed/cancelled/changed without prior notice.
• Tour prices vary on seasons and weekdays/weekends, Travel Recommends reserves the right to change prices without prior notice. In the event where changes are made, the revised figures will be posted on the website.

Cancellation Policy:

• Tour routes subject to cancellation without prior notice due to weather conditions, and (or) when there is an official request from the authorities.
• Refunds will be given to customers under these circumstances
• No refunds will be entertained for cancellation made 6 days or less prior the tour date.
• 50% of the amount will be refunded to customers for cancellation made at least 7 days prior the tour date.
• 80% of the amount will be refunded to customers for cancellation made at least 14 days prior the tour date.
• Please e-mail any amendments to us at least 7 days before the tour date.